FAQ
Q: What areas does Multiplicity serve?
A: We provide on-site fleet services within a 50-mile radius of our Louisburg, KS location at 106 Crestview Cir. This includes Miami County, southern Johnson County, Paola, Spring Hill, Osawatomie, and parts of Missouri including Harrisonville.
Q: Do you offer mobile upfitting services?
A: Yes! Our mobile fleet services team can come directly to your location for many installations and maintenance services. Perfect for government facilities and large fleet operators who can't bring vehicles to our shop.
Government & Municipal Services
Q: Are you certified for government contracts?
A: Yes, as a woman-owned business, we're qualified for government contracts and regularly work with Kansas municipalities, emergency services, and federal agencies.
Q: What types of emergency vehicles do you upfit?
A: We specialize in police vehicles, fire department units, EMS vehicles, and other emergency response vehicles. Our services include light bars, sirens, communication equipment, prisoner transport conversions, and custom storage solutions.
Services & Capabilities
Q: What's the difference between upfitting and fleet services?
A: Upfitting involves adding equipment and modifications to vehicles (light bars, storage, electronics). Fleet services include ongoing maintenance, repairs, and management of your entire vehicle fleet.
Q: Can you work on vehicles still under warranty?
A: Absolutely. We're experienced in warranty-compliant installations and maintain relationships with major manufacturers to ensure your warranty remains intact.
Q: Do you install equipment I've already purchased?
A: Yes, we can install customer-supplied equipment, though we recommend using our trusted suppliers to ensure compatibility and warranty coverage.
Pricing & Timeline
Q: How long does a typical upfit take?
A: Simple installations (light bars, basic electronics) can be completed in 1-2 days. Complex upfits (full emergency vehicle conversions) typically take 1-2 weeks depending on equipment availability.
Q: Do you offer fleet pricing?
A: Yes, we provide competitive fleet pricing for government entities and businesses with multiple vehicles. Contact us for a customized quote.
Q: Do you accept government purchase orders?
A: Yes, we accept government POs and are familiar with municipal purchasing requirements.
Products & Equipment
Q: What brands do you carry?
A: We're authorized dealers for Whelen, Federal Signal, Soundoff Signal, Havis, and other premium emergency equipment manufacturers. See our Valued Suppliers page for a complete list.
Q: Can you help design a custom upfit package?
A: Absolutely! We offer free consultation services to help design the perfect upfit solution for your specific needs and budget.
Why Choose Multiplicity
Q: What makes Multiplicity different from other upfitters?
A: As a woman-owned, family-operated business, we provide personalized service with a focus on government and emergency vehicles. Our location in Louisburg allows us to serve the KC metro area with lower overhead costs.
Q: Are you insured for working on government vehicles?
A: Yes, we carry comprehensive liability insurance and all necessary bonds required for government contracts.
Q: Do you offer warranty on your work?
A: Yes, we provide warranty on all installations and stand behind our work. Manufacturer warranties also apply to all equipment.
Getting Started
Q: How do I get a quote?
A: Call us at (913) 229-4032 or visit our shop at 106 Crestview Cir, Louisburg, KS 66053. We offer free consultations and can often provide quotes same-day.
Q: Do you work with insurance companies?
A: Yes, we work with all major insurance carriers for vehicle repairs and equipment replacement.